
Project Manager’s Soft Skills
People execute projects!
Not computers, documents, and processes – just people!
| Training Code: pm.People |
Duration: 2 days |
Participants: 6-12 persons |
Format: Corporate |
Description
Coordinating the work of a project team and the participation of key stakeholders in a project is the key to the project’s successful execution, the desired results, and their acceptance by customers. Project managers have many responsibilities: team management, team-building, internal negotiation, and stakeholder expectations management. Actually, the project manager takes the role of an agent between the project team and stakeholders.
Developing soft skills, which are so important for a project manager’s success, is the mission of this training. The list of these soft skills is given in PMBOK.
Key features
- Determinant soft skills, which are considered to be important for project managers, help participants develop them.
- Describes effective team-building with consideration of the personal qualities of each member.
- Teaches how to manage stakeholder expectations during the project life-cycle.
Target audience
- Current and future Project Managers.
- Heads of departments involved in projects.
- Portfolio and Program managers.
Topics
- Interpersonal skills theory.
- Interpersonal skills during the project life-cycle.
- Individual and group exercises for improving interpersonal skills.
The knowledge and skills
Participants will study and develop the next skills that help managers to analyze situations in a proper way and to interact with people:
- Leadership.
- Team-building.
- Increasing team members’ motivation.
- Effective communication.
- Influencing the team.
- Competent decision making.
- Political and cultural awareness.
- Effective negotiation.
- Trust building.
- Conflict management.
- Coaching.

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